Privacy Policy

At Mylaser247, your privacy holds the highest degree of importance importance to us. We are completely dedicated to protecting your personal data and ensuring your experience with us is both secure and transparent. This Privacy Policy explains, in detail, how we collect, use, store, and protect the information we gather when you engage with our website, mobile application, and services (collectively referred to as the “Platform”).

By using our Platform, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand how your data is handled. As we continuously strive to improve our services, this policy may be updated periodically to reflect any changes. Ongoing use of the Platform implies acceptance of any updates.

We take privacy seriously and aim to operate responsibly and transparently to ensure that your experience is enjoyable, secure, and fully aligned with your expectations.

1. Introduction

At Mylaser247, we are committed to creating a seamless and secure gaming experience for you. To deliver our services effectively, we collect only the information necessary to enhance your experience, comply with legal requirements, and provide tailored support.

Our commitment to responsible data practices ensures that your personal information is treated with care, adhering to all relevant laws and regulations. Whether you’re creating an account, making payments, or reaching out for support, you can trust that your data is handled ethically and securely.

2. Definitions

To help you better understand this Privacy Policy, here are some key terms explained:

Personal Data – Any information that directly or indirectly identifies you, such as your name, email address, or device IP address.
Processing – Any action performed on your data, including collecting, storing, using, or sharing it.
Data Subject – You, the user of Mylaser247’s services.
Controller – Mylaser247, which determines how and why your personal data is processed.
Cookies – Small files stored on your device to enhance usability and track preferences.

3. Information We Collect

To provide you with the best possible experience, we collect various types of information:

1. Information You Provide Directly

Account Information – Details such as your name, date of birth, gender, address, email, mobile number, username, and password during registration.
Verification Documents – Government-issued IDs, address proofs, and photos/selfies to comply with Know Your Customer (KYC) regulations.
Financial Data – Information about your payment methods and transaction data (secured and tokenised wherever possible).
Customer Support – Any details shared during interactions via email, live chat, or calls to assist you better.

2. Information Collected Automatically

Device Details – Information like your IP address, operating system, browser type, and language preferences.
Usage Behaviour – Data such as browsing activity, clicks, time spent on pages, performance analytics, and error reports.
Location Data – General location derived from your IP address to personalise services and ensure compliance with regulations.

3. Third-Party Data

Payment Systems – Transaction confirmations and status updates from payment providers like UPI, Paytm, PhonePe, and others.
Verification Partners – Identity checks to ensure compliance and prevent fraud.
Advertising & Analytics Partners – Data used for campaign measurement, personalisation, and user behaviour insights.

4. How We Use Your Information

We process your data to provide and enhance our services seamlessly. Key purposes include:

Account Management – Creating and managing accounts, processing payments, and fulfilling your requests.
Security and Fraud Prevention – Detecting suspicious activity, preventing fraud, and ensuring a safe platform for all users.
Legal Compliance – Meeting anti-money laundering (AML) regulations, tax requirements, and other legal obligations.
Customer Support – Assisting with queries, resolving issues, and improving satisfaction.
Marketing & Personalisation – Offering tailored promotions, recommendations, and bonuses (with your consent).
Analytics – Tracking and improving the Platform’s features, performance, and usability.
Responsible Gaming – Encouraging healthy gaming habits and providing tools to help users self-manage their engagement.

5. How We Share Your Information

To deliver our services effectively, we may share your data under the following circumstances:

Service Providers – With trusted vendors handling payments, IT support, identity verification, analytics, or marketing.
Regulators & Authorities – To comply with licensing laws, legal investigations, or audit requirements.
Fraud Prevention Agencies – Sharing flagged activity to protect the Platform and its users.
Business Changes – If Mylaser247 undergoes mergers, acquisitions, or restructuring, data may be transferred as part of the process.
Affiliate Partners – Data sharing within the Mylaser247 group for operational purposes.
With Consent – For specific uses not outlined above, we seek your explicit permission.

6. Cookies and Tracking Technologies

Cookies are essential for enhancing your experience on our Platform. They help us:

Keep you logged in securely.
Track usage and performance through tools like Google Analytics.
Customise offers and recommendations based on your preferences.

You can manage cookies in your browser settings, but disabling them may affect certain features of the Platform.

7. Data Security

We prioritise your data’s security through both technical and organisational measures, including:

Encryption – SSL technology to secure data during transmission.
Regular Audits – To identify and address vulnerabilities.
Access Controls – Limited access to sensitive information and staff privacy training.

While no system can guarantee absolute security, we actively monitor threats and respond swiftly to incidents.

8. Data Retention

We retain your information as follows:

Active Accounts – Data is kept for as long as you use our services.
Legal Requirements – Compliance-related data (e.g., KYC records) is retained for 5–7 years as mandated by law.
Disputes – Data may be retained longer to resolve financial or legal claims.

9. Your Rights

You have several rights regarding your data, including:

Access – Request details of the personal data we hold.
Correction – Update incorrect or outdated information.
Deletion – Request erasure, unless retention is legally required.
Restriction – Temporarily limit processing during investigations.
Portability – Receive a copy of your data in a structured format.
Withdraw Consent – Opt-out of marketing communications or specific uses of your data.

For assistance, contact us at privacy@mylaser247.co.in.

10. Responsible Gaming & Privacy

We use data insights to promote responsible gaming and mitigate potential risks. Self-exclusion tools and usage limits are applied with your privacy in mind.

11. Third-Party Websites

We are not responsible for the privacy practices of external sites linked from our Platform. Please review their privacy policies.

12. Children’s Privacy

The Platform is only available to users aged 18 or older. Accounts created by minors will be terminated, and associated data deleted.

13. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Significant changes will be communicated via email or Platform notifications. Check this page regularly for updates.

14. Contact Us

Questions about your privacy? Reach out at any time:

Email: privacy@mylaser247.co.in
Contact Form: Mylaser247 Help Centre

Your trust is our priority. Thank you for choosing Mylaser247.